Chango Terms of Use

Effective from 16 October 2026

1. Who we are

Chango is provided by Chulo Oy (business ID 3269666-3), 20810 Turku, Finland. Contact: [email protected]. By using Chango, you accept these terms. How we handle personal data is explained in our privacy policy (chango.fit/privacy).

2. What Chango is

Chango plans gym workouts and shows your progress. Exercises, weights, sets and rest times are suggestions based on the information you give. You decide what you do: choose a weight that suits you and take care of your technique. Chango is not a medical device and doesn’t replace a doctor, physiotherapist or coach.

3. Health and safety

Talk to a doctor before you start if you have an illness, injury or other health condition, or if you are pregnant. Stop an exercise right away if you feel pain, dizziness or anything unusual, and seek care if needed. You train at your own risk; follow your gym’s safety rules.

4. Age and account

Chango is for ages 13 and up. If you are under 18, you need a parent’s or guardian’s permission to subscribe. Keep your login details to yourself. You can delete your account anytime in the app (Settings → Account → Delete account), and your data is then deleted as described in the privacy policy. We may close an account that is used against the law or these terms.

5. Trial and subscription

New users get a 14-day free trial. After that, starting new workouts requires a subscription; your earlier workouts and data always stay visible. You buy the subscription from the App Store or Google Play, which charges the payment and whose terms apply to it. The subscription renews automatically until you cancel it in the store’s subscription settings. Cancellation takes effect at the end of the current period. Refunds are handled by the store under its own policies. Deleting your account doesn’t cancel your subscription. Prices are shown in the store before you buy; we announce price changes in advance.

6. Offer codes

An offer code can only be redeemed within the period and under the conditions stated with it. After the free period, the subscription continues unless you cancel it.

7. Acceptable use

Chango is for personal use. Don’t copy, sell or modify the app or its content, and don’t try to disrupt the service. All rights to the app, its content and the trademark belong to Chulo Oy.

8. Availability and changes

We keep developing Chango and may change its features. We do our best to keep it running, but we can’t promise uninterrupted service.

9. Limitation of liability

Chango is provided as is. We are not liable for harm caused by training unsafely or beyond your own limits. Our liability is limited to the extent permitted by law; we don’t limit liability for harm caused intentionally or by gross negligence, or for personal injury caused by our fault. These terms don’t limit your rights as a consumer under mandatory law.

10. Changes to these terms

We may update these terms. We will tell you about significant changes in the app or by email before they take effect.

11. Governing law and disputes

These terms are governed by Finnish law. Please contact us first: [email protected]. As a consumer, you may also take the matter to the Finnish Consumer Disputes Board (kuluttajariita.fi) or to the courts of your country of residence.